Administer and maintain Windows Server, VMware, and Hyper-V environments while managing infrastructure migrations and optimizations. Provide Level 2 technical support to troubleshoot complex incidents and collaborate with customers to ensure effective service delivery.
Own and advise on secure, resilient Azure and hybrid platform architectures, including landing zones, networking, identity, security, recovery, and cost optimization. Lead major incident escalations and architectural improvements, define automation and operational standards, and provide senior technical guidance for customer engagements and the Romanian team.
Design, operate, and optimize Microsoft Hyper-V and VMware vSphere/ESXi clusters while planning high-availability solutions. Perform maintenance, patching, and infrastructure migrations while ensuring long-term stability and creating technical documentation.