The Business Systems Analyst collaborates with business units and technical teams to document operational needs and implement process improvements or automation. They act as a liaison to ensure optimal system performance while managing testing, training, and documentation for case management systems.
Lead complex mortgage data investigations, loan audits, reconciliations, and escalated issue resolution, coordinating with cross-functional teams to identify root causes and implement corrective actions. Analyze exception and audit trends, improve reporting and operational controls, and provide subject matter guidance to junior and offshore team members.
The Escrow Analysis Specialist I is responsible for maintaining workflow volume to meet internal and investor service level agreements while ensuring compliance with federal and private guidelines. They also handle escalated loan-level issues, perform individual escrow analyses, and assist in documenting policy changes.
The Senior Endpoint Engineer is responsible for the design, administration, and security of enterprise endpoint technologies across Windows workstation and server environments. This role involves managing software deployment, patch management, and endpoint lifecycle activities for over 1,000 devices.
The Invoice Management Specialist is responsible for the accurate processing, validation, and resolution of vendor invoices to ensure timely payments. They also collaborate with internal teams and vendors to maintain financial compliance and improve invoice processing workflows.
The Claims Specialist II manages the filing, tracking, and reconciliation of mortgage-related insurance and government claims to maximize recoveries and minimize losses. They collaborate with internal departments and external stakeholders to ensure all claim submissions comply with investor, insurer, and regulatory requirements.
The P&P Analyst will lead the development, review, and maintenance of servicing policies, procedures, and process documentation across mortgage servicing functions. They will also serve as a subject matter expert to ensure governance adherence, regulatory compliance, and effective change implementation.
The Senior Contested Case Manager is responsible for managing assigned contested foreclosure cases by developing litigation strategies and coordinating with outside counsel. This role involves monitoring risk, overseeing the discovery process, and participating in settlement negotiations to minimize investor losses.
The Senior Litigation Case Manager is responsible for managing mortgage litigation cases, including proactive risk identification and coordinating strategies with outside counsel. They also oversee discovery processes, manage budgets, and ensure compliance with regulatory and investor guidelines.
The Senior Mediation Specialist represents the company in mediation proceedings and manages contested default and loss mitigation matters. They coordinate with various stakeholders to communicate loan modification decisions and ensure all required documentation is tracked and processed accurately.
The Software Release Coordinator plans, schedules, and manages software releases while overseeing UAT activities and obtaining necessary approvals. They collaborate with cross-functional teams to ensure high-quality releases and maintain detailed documentation throughout the release process.
Manage the full lifecycle of REO asset dispositions to maximize investor recovery and minimize expenses. Coordinate with third-party vendors and analyze property valuations to execute effective sales strategies.
