Lead Tier I and Social Support operations for a global team of 35+ agents and 4 Team Leads. Drive automation across the CX tech stack and manage brand protection across public-facing social channels.
Scentbird
4 Remote Job Openings at Scentbird
Lead the Talent Acquisition function as a player-coach, managing the recruiting team and monitoring KPIs during a leadership leave. Personally manage critical searches for Product and Design roles across North American and European markets.
This director will lead the end-to-end development of all fragrance and physical product innovation across the portfolio, including fine fragrance, car fragrance, home fragrance, and diffusion devices. The role owns the full product development lifecycle from concept through launch, collaborating with labs, fragrance houses, and operations to deliver high-quality products on time.
The role involves designing products for Scentbird and its associated brands, which focus on fragrance discovery, clean beauty, and unique scent experiences. The designer will contribute to revolutionizing how customers interact with perfumes through a digital subscription service.