You will lead a five-person support team, managing the coordination and resolution of support cases while performing installation and maintenance tasks. Additionally, you will oversee service processes and maintain direct communication with customers and partners.
You will manage multiple IT projects simultaneously, focusing on integrating customer data from ERP systems into the company's DataWarehouse. Additionally, you will configure software solutions to support complex business planning processes and ensure projects meet budget and timeline requirements.
You will lead multiple parallel IT projects, managing integration concepts for ERP systems into data warehouses and supporting complex business planning processes. Additionally, you will perform stakeholder management, ensure project budget and timeline adherence, and handle key account management for strategic clients.
