Ringover

Manage a portfolio of existing small business clients to drive retention and identify growth opportunities through upsells and cross-sells. Act as the primary strategic advisor and bridge between clients and internal teams to ensure high satisfaction and minimize churn.

The Customer Success Manager is responsible for delivering a world-class onboarding experience and building long-term client relationships to reduce churn. They will also identify revenue growth opportunities and collaborate with cross-functional teams to improve the product and user experience.

Manage the full sales cycle for small businesses in the US and Canada, from prospecting to closing. Act as a strategic advisor by conducting product demos and collaborating with cross-functional teams for seamless onboarding.