The role involves receiving, verifying, and entering customer orders into the ERP system while maintaining accurate client information in the CRM. You will also provide administrative follow-up and communicate with internal teams to ensure efficient order processing.
The representative will manage customer inquiries, complaints, and order-related issues across various channels including email, chat, and phone. They will also coordinate with internal teams and the distribution center to ensure high-quality service and support for online and in-store experiences.
Responsible for the full accounts payable and receivable cycle, including invoicing and various accounting administrative tasks. Ensures financial data accuracy, compliance with internal procedures, and manages supplier relations.
