The Payments Analyst supports the daily operations of the payments, fraud, and risk functions by reviewing customer accounts and validating documentation. They also investigate suspicious transaction activity and collaborate with internal departments to ensure secure and compliant payment processing.
United States$52500 - $59000 per year0-2 yrs expSupport
The representative will deliver top-tier customer service across multiple channels, resolving player inquiries regarding accounts, payments, and game rules. They are also responsible for monitoring anti-fraud measures and ensuring compliance with security protocols and gaming regulations.