Support and embed the organisation’s assurance framework by monitoring metrics, analysing performance data, advising colleagues on regulatory expectations, and reporting outcomes through governance structures. Help improve services by supporting incident and complaint learning, implementing assurance measures for new services and contracts, and sharing effective practice across teams.
Provide comprehensive administrative and strategic support to Executive Directors and the Board of Trustees. Manage complex diaries, coordinate meetings, and prepare high-quality documentation to ensure the smooth running of executive activities.
The volunteer will maintain the Recovery in Leeds website by creating news stories and sourcing events. They will also promote the service through social media channels and in-person engagement.
Engage with staff and service users to gather stories and content for social media platforms. Support the design of content using brand templates and maintain regular communication with supervisors to evaluate progress.
Gather and create content for the external magazine by showcasing the stories and voices of people supported by Waythrough. Support the design and delivery of a lived experience training programme covering reporting methods and responsible storytelling.
