Provide technical and audiological support to customers regarding hearing aid fitting, product information, and troubleshooting across multiple software platforms. Collaborate with internal teams including engineering, product management, and sales to resolve product discrepancies and optimize customer satisfaction.
The manager will oversee US employee benefits programs, including strategy, design, and administration while ensuring compliance and cost-effectiveness. They will also partner with the Global Compensation team to implement compensation programs and provide market insights for North America.
Provide technical and audiological support to customers regarding hearing aid fitting, product information, and software troubleshooting. Collaborate with internal teams including engineering, product management, and sales to ensure customer satisfaction and resolve product discrepancies.
