The Client Services Manager is responsible for building and nurturing professional business relationships while serving as a primary point of contact for clients. This role involves resolving client concerns, coordinating with internal staff, and ensuring high levels of client satisfaction.
You will manage workers' compensation claims, including litigated, loss time, and complex medical cases. The role focuses on controlling costs and exposure while assisting injured workers in their return to work.
Coordinate and facilitate case management services to assist injured workers in reaching pre-injury status or maximum medical improvement. Attend appointments with injured workers and providers while performing both field-based and telephonic case management.
Coordinate and facilitate case management services to assist injured workers in achieving maximum medical improvement and a safe return to work. Attend appointments with injured workers and providers while performing both field-based and telephonic case management duties.
The examiner will manage workers' compensation claims, including litigated, loss time, and complex medical files. They will work directly with clients to control costs and exposure while assisting injured workers in their return to work.
