Analyze platform data to identify compelling storytelling angles and create social-media-ready visualizations. Write punchy captions and summaries that provide context and insights for journalists and PR professionals.
United States$50000 - $60000 per year2-5 yrs expSupport
The Customer Support Specialist will manage live chat and email inquiries to assist journalists and experts with platform navigation and troubleshooting. They will also verify user accounts, maintain platform integrity, and identify patterns to improve the overall user experience.
