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Provido Global

Remote Job Openings at Provido Global (4)

Service Desk Analyst (Level 1 & Level 2 Scope)

Worldwide 2-5 yrs exp Support

Provide L1 and L2 technical support for external B2B clients, managing incidents and service requests via Jira Service Management. Ensure adherence to SLAs while collaborating with cross-functional teams to maintain seamless IT operations.

Identity and Access Management (IAM) Engineer

Malaysia 5-10 yrs exp Software Development

The IAM Engineer manages user identities, authentication mechanisms, and access entitlements to ensure security and compliance with Zero Trust principles. This includes overseeing privileged access, IP whitelisting, and monitoring data movement using DLP and CASB tools.