The dispatcher coordinates ambulance and non-emergency medical transportation trips by scheduling, assigning, and tracking vehicles in Traumasoft. They serve as the primary link between patients, facilities, brokers, and crews to ensure safe and timely transport.
The specialist will review transport documentation for medical necessity and accuracy to ensure claims are prepared and submitted correctly. They will also manage the revenue cycle by tracking claim statuses, resolving documentation gaps, and communicating with internal and external stakeholders.
The Technical Lead will define the architecture for an autonomous rural emergency-response platform and translate operational EMS data into technical requirements. They will also lead the development of prototypes, manage research partnerships, and contribute to NSF X-Labs funding proposals.
