PIB Group

Handle inbound calls from customers to process breakdown and motor incident claims. Liaise with a nationwide network of recovery agents and internal departments to provide support and advice.

Conduct and deliver high-quality fire risk assessments across varied sites and industries. Advise clients on practical, risk-led improvements and collaborate with designers, contractors, and insurers.

Own and grow a portfolio of strategic broker relationships by developing multi-year account plans to increase revenue and retention. Orchestrate internal teams to deliver value and ensure adherence to FCA and Consumer Duty compliance standards.