The agent will manage customer relationships, handle inbound and outbound calls, and identify opportunities for cross-selling and up-selling. They are responsible for providing best-in-class service while supporting the company's field offices during peak seasons.
The role involves managing customer relationships, handling inbound and outbound calls, and identifying opportunities for cross-selling and upselling. Agents are responsible for providing best-in-class service while supporting the company's peak season operations.
The Customer Service Agent will manage customer relationships, handle high call volumes, and identify opportunities for upselling and cross-selling. They are responsible for providing best-in-class service and assisting customers with retention remedies in a remote environment.
The role involves managing customer relationships, providing best-in-class service, and handling high call volumes in a remote contact center. Additionally, the agent will identify opportunities for cross-selling and up-selling while assisting customers with retention efforts.
The National Accounts Manager is responsible for selling pest management services to new national accounts and penetrating existing customer bases to meet quarterly revenue targets. The role involves developing strategic action plans, managing prospect opportunities, and creating competitive market advantages.
The Sales Supervisor is responsible for leading a remote team of call center agents to achieve sales goals through coaching, monitoring, and performance management. They also ensure compliance with company policies and contribute to process improvement initiatives to support the department's growth.
The Sales Supervisor is responsible for leading a remote team of agents by conducting coaching, monitoring calls, and ensuring compliance with sales strategies. They also manage human resource objectives, including hiring, training, and performance appraisals to meet departmental goals.
The Sales Supervisor is responsible for leading a remote team of call center agents by conducting coaching, monitoring calls, and ensuring compliance with sales strategies. They also manage human resource objectives, including hiring, training, and performance appraisals to meet departmental goals.
