The specialist will support clients during the integration process and perform quality control and testing of system functionalities. They will also assist in maintaining integration documentation and FAQs while supporting overall system operations.
You will work with the Building Systems Engineering and Customer Success teams to drive customer value and improve building systems data integration. Additionally, you will act as the voice of the customer to provide critical insights for the product roadmap and AI technology development.
The Senior QA Engineer will design and execute comprehensive test cases across functional, integration, and end-to-end testing for fintech payment solutions. They will collaborate with cross-functional teams to investigate production issues and ensure high-quality releases through rigorous manual testing and risk analysis.
Build and maintain strong merchant partnerships to maximize transactional volume growth. Manage the full operational lifecycle of the client portfolio and provide ongoing operational support.
Provide technical support to clients during the integration process and ensure quality control through testing. Maintain integration FAQs and documentation while supporting general system operations.
The specialist will provide technical support for client integrations, perform quality control, and assist in maintaining system stability. They will also collaborate with internal teams on complex investigations and mentor junior team members.
