Serve as the first line of support for clinicians and admins via Zendesk to troubleshoot issues and escalate bugs to engineering. Translate user feedback into actionable insights to improve product usability and collaborate with Customer Success.
Nestmed
5 Remote Job Openings at Nestmed
Serve as the first line of support for clinicians and admins via Zendesk to troubleshoot issues and escalate bugs to engineering. Translate user feedback into actionable insights to improve product usability and collaborate with Customer Success for a proactive experience.
Serve as the first line of support for clinicians and admins via Zendesk to troubleshoot issues and escalate bugs. Translate user feedback into actionable insights to improve product usability and collaborate with Customer Success.
Serve as the first line of support for clinicians and admins via Zendesk to troubleshoot issues and escalate bugs to engineering. Translate user feedback into actionable insights to improve product usability and collaborate with Customer Success.
Lead a team of certified coders to ensure high accuracy and compliance in home health and hospice coding using an AI-native platform. Partner with enterprise customers as a trusted advisor to optimize coding workflows and collaborate with product teams to improve AI model performance.
