The Senior Web Content Writer will create original articles, product pages, and FAQs to explain complex insurance topics and drive organic search growth. They will collaborate with brokers and subject matter experts to ensure content accuracy while partnering with the SEO team to optimize page performance.
You will provide underwriting support to sales and service brokers to ensure a seamless client journey and accurate processing of paperwork. Additionally, you will search for ways to improve workflows and manage technical-related system changes.
The Director will design and implement a modern, scalable service model for personal lines insurance while overseeing daily operations. They will use data and analytics to drive operational improvements, enhance client satisfaction, and ensure compliance with industry standards.
