The Customer Care Specialist will manage inbound customer calls, emails, and chats to drive sales and resolve inquiries. They will collaborate with field staff to ensure high-quality service and maintain brand consistency across all customer interactions.
The Customer Care Specialist will handle inbound sales calls, emails, and live chats to convert inquiries into rentals while resolving customer concerns. They will act as the primary point of contact for customers and collaborate with field staff to ensure high-quality service delivery.
