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Milsoft Utility Solutions, Inc.

Remote Job Openings at Milsoft Utility Solutions, Inc. (5)

Support Specialist with Emphasis on Geographic Information Systems (GIS)

United States 2-5 yrs exp Support

The GIS Support Specialist provides frontline technical support, including installation, troubleshooting, and maintenance of GIS and staking software. They are responsible for documenting customer interactions, creating knowledge articles, and collaborating with the development team to resolve technical issues.

Support Specialist with Emphasis on Customer Information Systems (CIS)

United States 2-5 yrs exp Support

The CIS Support Specialist provides frontline technical support and troubleshooting for customer information systems via phone, email, and remote tools. They are responsible for documenting customer interactions, creating detailed support tickets, and translating complex system processes into clear knowledge articles.