The Solution Engineer supports the sales team by scoping program requirements and designing technical mobile solutions for healthcare customers. They are responsible for creating detailed SOWs and ensuring a smooth transition from pre-sale to post-sale delivery.
mPulse Mobile
7 Remote Job Openings at mPulse Mobile
Customer Success - E&P - Client Success Engineer III
mPulse Mobile
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Full Time
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2 days ago
mPulse Mobile
Diagnose and solve complex technical problems for customers while performing deep root cause analysis and documenting solutions. Collaborate with engineering and product teams to implement system improvements and provide on-call support and mentorship to junior engineers.
Manage a portfolio of large enterprise healthcare accounts, serving as the primary point of accountability for client experience and strategic growth. Lead executive-level relationships and coordinate cross-functional teams to drive measurable health outcomes and account retention.
The Events Coordinator is responsible for the end-to-end planning and execution of conferences and company events to support strategic revenue goals. This includes managing vendor relations, coordinating logistics, and tracking event metrics and expenses.
The Client Success Analyst manages a portfolio of applications and serves as the primary contact for complex client requests to ensure high-quality service delivery. They are responsible for triaging inquiries, coordinating internal teams for solutions, and maintaining process documentation.
The Delivery Manager owns end-to-end delivery for multiple workstreams, coordinating estimations and tracking progress to ensure high-quality outcomes. They collaborate with stakeholders and technical teams to manage requirements, risks, and cross-team dependencies.
The Senior Delivery Manager owns strategic roadmap planning and end-to-end delivery for complex products and programs. They partner with leadership to define priorities and mentor junior delivery staff to improve team standards.
