Lead the communications strategy and execution to drive platform awareness across target audiences and translate that awareness into revenue. Manage media strategy, analyst relations, and agency relationships while crafting compelling market-impact stories.
You will be responsible for triaging and resolving inbound technical support requests via email, chat, and phone. Additionally, you will collaborate with internal teams to provide product feedback and ensure high-quality support standards.
The Enterprise Account Executive is responsible for securing new annual recurring revenue through outbound direct selling and prospecting. They must maintain a robust deal pipeline and manage complex closing processes involving various organizational stakeholders.
Translate LucidLink's APIs, integrations, and platform capabilities into clear positioning and go-to-market strategies. Collaborate with Product and Engineering teams to create technical use-case marketing and internal sales enablement materials.
Design and build the core Salesforce systems powering the revenue engine, including integrations with Stripe and provisioning systems. Own the full development lifecycle of Apex, flows, and the Quote-to-Cash data model while partnering with RevOps and Finance.
Own the design outcome for complex product areas from discovery to delivery across web, desktop, and mobile platforms. Partner with product and engineering teams to create scalable interfaces and improve product outcomes using research and data.
Own the day-to-day configuration, data integrity, and access governance of Salesforce to resolve legacy tech debt. Rationalize the RevOps tech stack and establish a disciplined weekly release cadence for platform updates.
