Leevin

The Customer Retention Agent will proactively contact students in their notice period to offer relocation alternatives and prevent unit vacancies. They will also manage the relocation process, update internal systems, and collaborate with sales and maintenance teams.

The Virtual Sales Agent is responsible for prospecting and managing leads to sell student accommodation options. They will conduct the entire booking process, maintain the CRM, and work to maximize sales conversions through effective negotiation and follow-ups.