Client Support Analyst III LayerCake Technologies · Full Time · 5 days ago LayerCake Technologies 🌎 United States ⭐ 5-10 yrs exp 💼 Support Act as the highest-level individual contributor and escalation point for complex technical tickets within the pod. Focus on resolving advanced infrastructure issues while mentoring junior analysts to increase overall team capability. insurance cloud security operations onboarding training staffing documentation coaching APPLY