Jovia Financial Credit Union

The role involves performing advanced data analysis and profiling using SQL and Python to identify anomalies and design data quality frameworks. Additionally, the analyst will develop BI dashboards and translate business hypotheses into technical requirements for data engineering teams.

Handle member and non-member telephone calls regarding credit union products, services, and account transactions. Assist with live chats, process payment requests, and meet productivity and sales goals.

The representative will handle member and non-member telephone calls across multiple queues, addressing inquiries about credit union products, services, and processing various account transactions while ensuring information security. Responsibilities also include processing external payments, assisting with live chats, cross-selling products, and meeting productivity and quality goals.