The 1:1 Program Lead manages the end-to-end planning, execution, and student success for virtual research mentorship programs. They oversee operations staff, mentor performance, and student progress while implementing scalable systems to improve outcomes and reduce escalations.
The Student Success Manager acts as the primary relationship owner, guiding students through their research programs and ensuring milestones are met. They are responsible for managing project roadmaps, collaborating with mentors, and performing strategic interventions to ensure student success and client satisfaction.
Guide high school students through the process of scoping, researching, and writing college-level independent research projects. Provide consistent guidance and thoughtful feedback via remote video calls over a multi-month engagement.
The Sales Development Representative will serve as the first point of contact for prospective families, focusing on high-quality phone outreach to connect with leads, qualify interest, and schedule consultations for senior sales staff across the Americas. This involves maintaining strong daily call activity, conducting discovery calls to assess fit, and ensuring professional engagement with all inquiries.
