Heard & Smith, LLP

The Medical Records Development Clerk is responsible for requesting and obtaining updated medical records from providers to develop client cases. This includes managing record queues, handling invoices, and submitting documentation to the Office of Disability Adjudication and Review.

Represent clients in hearings before Social Security Administrative Law Judges and manage case development. Responsibilities include conducting legal research, writing pre-hearing memorandums, and drafting appeals council briefs.

Provide legal advice to clients and represent them at disability hearings before Social Security Administrative Law Judges. Handle legal writing at the ALJ and Appeals Council levels and maintain communication with clients throughout the disability process.

Manage 50-75 calls daily in a professional call center environment to support clients through the legal claims process. Maintain detailed documentation in a paperless database and proactively build client relationships to ensure retention.