The AI Operations Specialist will manage customer AI implementations from discovery through launch and ongoing optimization. They will design prompts, troubleshoot production issues, and collaborate with internal teams to ensure reliable AI performance.
You will own the improvement of the Access Agent by building systems for measurement, performance tracking, and production rollouts. You will collaborate with cross-functional teams to design experiments and implement workflows that enhance agent reliability and effectiveness.
You will own the technical implementation of AI-powered patient access workflows, from initial discovery to production deployment. This involves writing code, configuring system logic, and building tools to ensure reliable and scalable customer integrations.
