The Product Manager will define system behaviors, optimize operational back-office screens, and lead discovery across internal systems to mitigate risks. They are also responsible for sequencing regional migrations, maintaining alignment with local teams, and establishing operational processes for post-launch health.
Design and implement a comprehensive, risk-based access audit process for a complex multi-system environment. Manage regular audits, track remediation actions with system owners, and maintain audit documentation to ensure continuous compliance.
Administer compensation and benefits programs and manage the monthly payroll cycle for the Customer Support team. Maintain clear policy documentation and partner with Finance and People Ops to align rewards with business needs.
