Design, build, and scale the systems architecture that powers Go1's post-sales retention engine and customer success operations. Partner with cross-functional teams to implement intelligent workflows, automation, and AI-enabled solutions to improve customer value realization.
You will partner with product and engineering teams to turn complex business questions into clear, decision-ready evidence through rigorous analysis. Additionally, you will lead the development of metric models and dashboards while mentoring other analysts to improve overall team capability.
