The specialist provides short-term care management services by conducting telephonic assessments to identify risks and influence policyholders to participate in wellness programs. They act as a primary point of contact to educate families, coordinate care steps, and advocate for the needs of aging policyholders.
Genworth
10 Remote Job Openings at Genworth
CareScout Operations Administrative Intern β Summer 2027
Genworth
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Full Time
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5 days ago
Genworth
The intern will support the Field Team Network by performing administrative tasks such as email communication, meeting documentation, and document organization. They will also assist in process improvement initiatives, including live observation, time studies, and quality reviews.
Provide expert care advocacy and case management for aging adults and caregivers while utilizing local and state resources. Collaborate with digital product teams to integrate clinical expertise into the design of user experiences for care-seekers.
Long Term Care Claims Representative β Payment Servicingβ―
Genworth
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Full Time
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19 days ago
Genworth
Responsible for processing and payment of long-term care claims while adhering to policy provisions and compliance requirements. Collaborates with eligibility and contact center teams to provide accurate information and a high-quality customer experience.
Design and build end-to-end product experiences for a customer-facing platform across web and mobile. Own the full software lifecycle including implementation, testing, deployment, and operational reliability.
Design structural blueprints for data systems to ensure security, accessibility, and alignment with business goals. Establish enterprise insurance data models and define interoperability across technology platforms, AI/ML applications, and cloud services.
The role involves providing expert guidance on BI tools to design and implement scalable, governed data solutions across the enterprise. You will establish governance frameworks, monitor compliance, and foster a self-service analytics culture through coaching and documentation.
Facilitate connections between care seekers and long-term care providers through compassionate conversations and outbound campaigns. Manage inbound/outbound calls, negotiate pricing with providers, and document all transactions to ensure first-call resolution.
The role focuses on operationalizing the organization's data security program by managing data discovery, classification, and protection capabilities. Key duties include tuning DLP policies, remediating overexposed sensitive data, and collaborating with stakeholders to reduce data exposure risk.
The role involves leading asset projections and scenario generation for various product lines while collaborating with the Asset Projection Leader. You will serve as a subject matter expert to implement model changes, ensure governance compliance, and support corporate strategic initiatives.