Gentrack

The Account Director is responsible for the end-to-end commercial performance, revenue, and growth of strategically important customers within the UK water portfolio. This includes developing multi-year account strategies and managing senior stakeholder relationships from Director to C-suite level.

Develop and execute sales strategies to secure new opportunities and grow revenue across the Americas for airport smart technology solutions. Establish strategic relationships with executive-level stakeholders and manage partner alliances to extend market reach.

The role involves analyzing customer requirements to build, configure, and integrate Veovo billing solutions for global airports. Responsibilities include providing technical documentation, customer training, and 24-hour on-call problem resolution support.

The Solution Lead drives technical and architectural excellence by overseeing the design, validation, and delivery of scalable software implementations across client projects. This role acts as the primary technical advisor, owning the solution architecture and ensuring technical consistency while bridging customer demands with internal business requirements.