You will manage customer relationships and provide support through phone, email, and text to help business owners with payroll and product setup. Additionally, you will leverage AI to create macros, help center articles, and workflows to improve support efficiency.
You will own the vision and execution of the design system, architecting a robust component library and driving adoption across the organization. Additionally, you will lead the development of design tokens and collaborate with engineering to streamline the design-to-development handoff process.
You will serve as the technical anchor for AI-focused product development, defining architectural direction and building production-ready systems. The role involves balancing hands-on coding with strategic planning to translate business goals into scalable technical roadmaps.
Architect and ship AI-powered features that enable agentic workflows for appointment-based businesses. Build and maintain scalable, reliable infrastructure to support high-volume transactions and business operations.
