Provide functional support for Veeva CRM users across Mexico, Brazil, and Colombia, managing incidents and requests to ensure business continuity. Coordinate with global IT teams and providers to resolve technical issues and implement platform improvements.
Manage complex sales cycles for the Salesforce platform, presenting value propositions to C-level executives to drive revenue. Responsible for lead generation, pipeline management, and ensuring 100% customer satisfaction and retention.
Design and implement collaboration solutions using Slack and its integration with the Salesforce ecosystem. Lead discovery sessions, configure workspaces, and execute user adoption and training strategies to optimize business productivity.
Design and implement collaboration solutions using Slack and its integration with the Salesforce ecosystem. Lead discovery sessions, configure workspaces, and execute user adoption and training strategies for clients.
The role focuses on the financial and operational management of global IT&D initiatives, including budget tracking and forecast consolidation across North America, LATAM, and ASEAN. It involves coordinating with stakeholders to monitor spending, manage purchase orders, and generate financial reports for leadership visibility.
Analyze, design, and implement business solutions using the Salesforce platform, specifically focusing on Loyalty Management and customer experience. Collaborate with multidisciplinary teams to develop integrations, automations, and technical documentation to ensure scalable and high-performance solutions.
