The specialist serves as the primary point of contact for families, guiding them through the onboarding process via phone. They are responsible for collecting documentation, verifying insurance, scheduling appointments, and resolving barriers to care.
The Credentialing Manager oversees the complete lifecycle of provider credentialing, including initial enrollment, recredentialing, and contract negotiations with Medicaid and commercial payers. They are responsible for maintaining provider records, resolving enrollment issues, and ensuring all clinic locations and providers remain in-network.
The specialist serves as the primary point of contact for families, guiding them through the onboarding process via phone. They are responsible for collecting documentation, verifying insurance, scheduling appointments, and resolving barriers to service access.