The role involves reviewing agent conversations across various touchpoints to ensure compliance with quality standards and documenting audit observations. The analyst will also provide coaching, conduct training, and communicate performance trends to the QA Manager.
ExpertiseLocal
5 Remote Job Openings at ExpertiseLocal
Manage the end-to-end lifecycle of business partnerships, from initial outbound acquisition to post-sales account success. Focus on onboarding new partners, monitoring account health, and re-engaging inactive professionals to maintain network integrity.
Manage the end-to-end lifecycle of business partnerships, from initial outbound acquisition to post-sales account success. Focus on onboarding new partners, monitoring account health, and re-engaging inactive professionals to maintain network integrity.
Sales Development Representative (Outbound Campaign)
ExpertiseLocal
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Full Time
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14 days ago
ExpertiseLocal
The SDR is responsible for making 80-100 daily calls to warm leads to identify business needs and position financial and technical solutions. They must maintain the sales pipeline, meet targets, and build long-term client relationships to drive recurring revenue.
Phone Research Agent (Outbound Voice Campaign)
ExpertiseLocal
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Full Time
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2 months ago
ExpertiseLocal
The role involves performing outbound research calls to gather data on provider services and documenting conversations with precision. You will engage clients as potential customers while maintaining high productivity and meeting project deadlines.