Act as the primary contact for doctors and practice teams to resolve software issues and billing processes via tickets, phone, and TeamViewer. Conduct user trainings and maintain the internal knowledge base to optimize service standards.
ETERNO
7 Remote Job Openings at ETERNO
Build high-impact backend systems, MVPs, and AI-powered workflows using modern LLMs and cloud services. Focus on improving system reliability, observability, and operational simplicity within a fast-paced HealthTech environment.
Manage the end-to-end onboarding process for new customers, ensuring professional implementation and training for the cloud-based health solution. Coordinate between Sales, Support, and Product teams to optimize rollout processes and scale operations.
Responsible for acquiring new customers for the ETERNO Cloud SaaS solution and expanding existing B2B relationships in the healthcare market. Tasks include lead generation, conducting product demos, managing the sales pipeline, and collaborating with the Customer Solutions team.
Responsible for acquiring new customers for the ETERNO Cloud SaaS solution and expanding existing B2B relationships in the healthcare market. Tasks include lead generation, conducting product demos, managing the sales pipeline, and collaborating with the Customer Solutions team.
The role acts as a bridge between product and marketing, focusing on creating a consistent user journey from marketing touchpoints to complex in-app workflows. Responsibilities include designing intuitive interfaces for a SaaS platform, conducting user research, and evolving the product design system.
Technical Key Account Manager:in/ Technical Customer Sucess Manager:in
ETERNO
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Full Time
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2 months ago
ETERNO
Act as the central technical contact for medical practices to ensure optimal cloud configuration and system stability. Responsibilities include conducting technical health audits, managing releases, and overseeing technical offboarding.
