The Customer Support Engineer provides technical and operational support for E175 aircraft, including analyzing service bulletins and managing maintenance activities. They also coordinate retrofit campaigns, conduct technical training for operators, and evaluate the infrastructure of maintenance shops.
The Customer Support Engineer identifies, analyzes, and resolves technical and operational issues related to aircraft systems, structures, and maintenance. They also coordinate retrofit campaigns, provide technical training to operators, and maintain ongoing communication with clients and maintenance shops.
Lead supplier quality rescue projects and drive strategic improvements through on-site audits and root cause analysis. Collaborate with cross-functional teams and international partners to ensure quality targets and sustainable solutions are implemented.
