The Guest Service Agent serves as the primary point of contact for guests, managing check-ins, check-outs, and problem resolution. Additionally, the role involves assisting with breakfast and evening food service, including preparation and clean-up.
The Assistant General Manager will support hotel properties within an assigned region by providing expert leadership, training staff, and ensuring exceptional guest service standards. They are responsible for managing business measures such as cost and labor controls while fostering a positive team environment across multiple locations.
