The Client Relations Representative manages inbound and outbound calls to assist patients with scheduling, billing, and orthodontic inquiries. They are responsible for maintaining accurate patient records and ensuring a positive, solution-oriented experience across the company's network.
Manage inbound opportunities and build relationships to convert leads into paying customers. Responsible for maintaining a clean CRM pipeline and driving sales through consistent follow-up and appointment setting.
The Director of Growth & Performance Marketing is responsible for owning patient acquisition and revenue growth across all locations. They will build and operate a scalable growth system encompassing SEO, Google Business Profiles, CRM, and paid marketing channels.
