Lead onboarding and build trusted relationships with customers across the South West, helping them adopt DexoryView and achieve measurable business outcomes. Deliver training and success plans, monitor account health, manage renewals and expansion opportunities, and share customer feedback with internal teams.
Lead customer onboarding and adoption of DexoryView, building trusted relationships and delivering training, success plans, and measurable business outcomes. Monitor account health, manage renewals and expansion opportunities, and collaborate with internal teams to relay customer feedback and improve outcomes.
The Customer Success Manager will lead customer onboarding and act as a strategic advisor to ensure clients maximize value from the DexoryView platform. They are responsible for managing account health, driving renewals, and identifying upsell opportunities through data-driven insights.
