The role involves reviewing, drafting, and negotiating a high volume of software and SaaS agreements to identify and mitigate contractual risks. You will collaborate with internal stakeholders and leadership to ensure agreements align with organizational requirements and commercial standards.
The Support Analyst will monitor and resolve support tickets for a warehouse management system while troubleshooting application and database issues. They are also responsible for creating knowledge base articles and developing SQL-based solutions to support business operations.
The Implementation Manager leads WMS implementation projects by facilitating solution design, managing client expectations, and overseeing technical deliverables. They act as a client consultant to ensure successful project go-lives while providing training and troubleshooting support.
