Serve as a trusted technology consultant by leading client strategy sessions, developing technology roadmaps, and managing budgets. You will scope managed IT solutions and create Statements of Work while aligning technology investments with business objectives.
Coretelligent
7 Remote Job Openings at Coretelligent
Serve as the primary post-sale relationship owner for a portfolio of managed services clients to ensure exceptional service and long-term retention. Coordinate across internal technical teams to manage account health, lead executive business reviews, and resolve service escalations.
Manage a high-volume portfolio of emerging accounts to drive retention and growth through proactive outreach and consultative engagement. Serve as the primary point of contact to identify expansion opportunities and connect clients with appropriate technology and security solutions.
Serve as an escalation point for advanced technical troubleshooting across client environments, focusing on Microsoft 365 and networking infrastructure. Responsible for resolving complex incidents, maintaining accurate documentation, and mentoring junior engineers to ensure high-quality service delivery.
Lead the end-to-end delivery of client-facing IT infrastructure and transformation projects, including cloud migrations and network deployments. Coordinate between engineering teams and clients to ensure projects are delivered on time and meet technical expectations.
Lead and execute complex technical projects involving infrastructure, cloud, and security initiatives from design through deployment. Partner with Project Managers and stakeholders to ensure high-impact technical delivery and provide senior-level troubleshooting and guidance.
The Project Engineer will execute complex technical projects across infrastructure, cloud, and end-user environments, including design, configuration, deployment, and post-implementation support. Key tasks involve leading client-facing initiatives like email migrations, network deployments, security implementations (SSO/MFA), and server upgrades.
