CoreX

Provide world-class support via email, chat, and phone regarding billing, accounting, and app troubleshooting. Act as the voice of the customer to help improve energy-saving smart home products and services.

Support day-to-day financial operations by managing billing discrepancies, invoicing issues, and supplier payment records. Collaborate with internal teams to resolve finance-related tickets and maintain accurate financial data across systems.

Communicate with German-speaking customers via phone and email to resolve outstanding parking ticket payments. Manage cases within a ticket system and ensure all data is accurately maintained according to defined collections processes.