You will lead the technical architecture of the platform while managing and mentoring a team of three developers. You will remain hands-on with coding, ensuring the scalability, security, and performance of the product.
Lead the Customer Success function to scale from 15 to 40 industrial sites by 2026, focusing on adoption and usage as primary metrics. Responsible for reducing time-to-value, driving intra-account expansion, and industrializing onboarding and renewal playbooks.
Deploy and manage the Connect 981 platform at industrial client sites by analyzing operational processes and building digital solutions. Train client teams to achieve autonomy in evolving the platform and provide feedback to the product team for continuous improvement.