Conduent HR Services, LLC

Administer and support defined benefit pension plans while ensuring compliance with ERISA, IRS, and plan provisions. Act as a subject matter expert to resolve complex participant inquiries and collaborate with actuaries and clients to maintain service standards.

The role involves executing client-defined benefits processes, managing the project life cycle for change work, and acting as a Subject Matter Expert for client rules. Responsibilities also include mentoring junior staff and maintaining business requirements and process documentation.

Provide compassionate support to beneficiaries navigating sensitive life transitions via inbound calls and guidance. Perform administrative back-office duties including processing claims and filing paperwork.

Provide compassionate support to beneficiaries navigating sensitive life transitions via inbound calls and guidance. Perform back-office administrative duties including processing claims and filing paperwork.