Conduent Bus Proc Optimization Srvs, Inc

The analyst will provide technical help desk support for customer-escalated issues, including research, investigation, and resolution of incidents. They are responsible for managing tickets, monitoring production systems, and coordinating with support teams to ensure service restoration.

Manage, optimize, and secure enterprise data systems across Oracle, SQL Server, and other multiplatform databases. Ensure high availability and performance through tuning, backup strategies, and collaboration with development teams.