Drive revenue performance across the branch network by developing sales curriculum and providing real-time field coaching for technicians, CSRs, and comfort advisors. Establish sales standards, build accountability systems, and manage the LMS to scale training across multiple trades.
Columbia Home Services
3 Remote Job Openings at Columbia Home Services
The Sales Excellence Trainer is responsible for creating scalable training curricula and scripts for comfort advisors, technicians, and CSRs. The role involves extensive field travel to conduct ride-alongs, live coaching, and certification of branch readiness.
The Director of Field Systems will standardize and architect the ServiceTitan technology stack across multiple operating companies. This includes owning configuration, workflow design, and the onboarding playbook for newly acquired companies.