Headquarters: Palo Alto, California, United States
Industry: CRM, Email, Sales Automation
11-50 employees
You will define GTM metrics, model the sales funnel, and reconcile data across various platforms to ensure trustworthiness. Additionally, you will partner with leadership to provide actionable insights, forecasts, and data-driven recommendations to improve business performance.
You will rearchitect the core CRM data model to improve scalability and usability while integrating AI-native features. Additionally, you will maintain high performance for critical paths and build tools that allow agents to effectively interact with CRM data.
You will own the backend platform layer, building shared utilities, API infrastructure, and developer tools to improve engineering productivity. Additionally, you will lead the development of AI-powered internal platforms and set architectural standards for the backend team.
You will serve as the technical owner of the company website, responsible for maintaining, optimizing, and instrumenting the platform. You will collaborate with marketing and engineering teams to improve site performance, SEO, and conversion metrics.
You will build agent-forward onboarding experiences and transform unstructured data into CRM insights. You will also design and execute experiments to optimize user activation and conversion metrics.