We see our values as the compass that guides all decisions, big or small, made at Close. They are a set of living concepts specific to our organization and intended to give each team member the agency to better navigate their decisions:
- Build a house you want to live in: Examine long-term thinking & action
- No BS: Practice transparency and honesty, especially when it’s hard
- Invest in each other: Build successful relationships with your coworkers and customers
- Discipline equals freedom: Keep your word to yourself and others
- Strive for greatness: Constantly challenge yourself and others
Built by (and for) a bold, remote team
In 2012, we started a “Sales-as-a-Service” business called ElasticSales. Our vision was to build the sales infrastructure necessary to empower companies around the world to scale their sales efforts. We opened an office, hired top sales talent, and signed up clients within the first few weeks.
Next, we searched the market for the best technologies available. Unfortunately, we came back disappointed. Existing solutions seemed to be focused on turning sales professionals into data entry specialists. None of them showed any understanding of the needs of a salesperson when it came to their job and daily workflow.
After a lot of frustration, we decided to fix the problem instead of complaining about it.
We started developing our own internal sales application. During that time our salespeople generated millions of dollars in sales for hundreds of venture-backed Silicon Valley startups using our secret sales sauce: Close.
We knew we were sitting on something special when we got more and more demand from other people who wanted to use our internal software, so in January 2013 we released Close to the world.
Today, we're 40+ team members from around the world—supporting and coaching thousands of customers to growth every single day.
