The claims adjuster is responsible for investigating and resolving damage claims for utility company equipment in a call center environment. They will negotiate settlements, determine liability, and maintain accurate records within the company's claims systems.
The Claims Research Specialist is responsible for processing utility property and damage claims by researching information to identify the correct party to bill. They must also maintain accurate data records and communicate professionally with clients and responsible parties via email and telephone.
Accept inbound calls to record First Notice of Loss (FNOL) claims regarding property damage. Enter data accurately into a customized database and communicate with field operators and locate companies.
